Postage Options and FAQ's

We have two options for post, both flat rate but one with some added insurance, we use Auspost parcel post. Please contact us if you would like to organise an alternative and we will do our best to accommodate.

Option One: Regular Parcel post with insurance and sign on delivery, this ensures you receive your parcel safely and your order is replaced on us, should it go missing.

Option Two: Regular auspost parcel post, does NOT include insurance or sign on delivery, this means no responsibility will be taken for lost orders or incorrect supply of address, however you can minimise these chance by checking delivery addresses carefully as you check out and checking your PayPal address matches so avoid confusion.

FAQ's

Q: when will my order dispatch? 

A: we do our best to ship orders within 24 hrs of payment clearing, the exception being over the weekend, at most 48hrs.

 

Q: how long will my order take to arrive?

A: delivery times vary depending on location and metro or rural, but roughly 6-9 working days from WA to the east coast and 2-4 working days within WA. We send you a auspost tracking notification, so make sure to check your junk folders just in case it slips into there.